Follow-Up Email (Template)
Community | template | Updated 2026-02-26
Tags
community, playbook, template
Goal: confirm the record, get an owner + date, keep it calm.
Subject line options
- “Follow-up: [topic] — next step + date?”
- “Thank you — confirming my understanding on [item]”
- “Quick follow-up: [ONE ASK]”
Email (copy/paste)
Hello [Title Lastname / Staff Name],
Thank you for [meeting / call / reply] on [date].
My understanding is:
- Ask: [one sentence]
- Next step: [what happens next]
- Owner: [name/office]
- Decision date: [date]
- Metric: [what will be measured/reported]
If I have any of that wrong, please correct me.
If it’s right: is there anything you need from me (or the public) before [decision date]?
Thank you again,
[Name]
ZIP [#####]