Narrative-first, evidence-driven

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title: Hennepin County place playbook (E4E) place: Hennepin County, MN (USA) last_updated: 2026-02-26 status: starter-template lane: Neighbor

Counties often control “implementation gravity”: health services, housing supports, courts/jails interfaces, procurement, and a lot of money flow.

Quick links

• County board agendas / minutes: (add link)
• Budget calendar: (add link)
• Key dashboards: (add link)

Decision map

Bodies

• County Board
• Key departments (human services, public health, housing)
• Procurement / contracts

This quarter’s squeeze target (pick one)

• Housing stability (evictions, shelters, supportive services throughput)
• Healthcare admin drag (access, wait times, enrollment processing)
• Childcare supports (where county touches)
• Overdose / crisis response (stability + dignity)

Current pick: Housing stability (default)

Current bottleneck hypothesis

The squeeze shows up in throughput: intake, case management load, contract capacity, and slow handoffs between agencies/providers.

Current One Ask (measurable)

Ask (draft): Publish a monthly “throughput dashboard” for [program] (intake → placement/service → outcome), and reduce median time from intake to service by X% within 6 months.

• Decider(s): [board chair/committee + staff owner]
• Next decision date: [meeting]
• Metric: median time-to-service + capacity constraints

Scoreboard (3–5 metrics)

• Median time: intake → service
• Caseload per case manager (or proxy)
• Contract capacity utilization (where available)
• Eviction filings (if county tracks / can partner on data)
• Shelter stays / exits (as appropriate)

Belief tests (3–5 max)

• “More throughput + clearer handoffs reduces crisis outcomes.”
• “Publishing wait times changes priorities and resource allocation.”
• “Contract terms + performance metrics improve delivery.”

Monthly rhythm

Same loop: one ask → one appearance → one follow-up → scoreboard.

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